Delete your Everhex data
Everhex by Klara Code · Last updated 22 October 2026
Everhex has no accounts. The only thing that ties a record on our server to you is the install identifier — which the app makes the first time it runs from the time of that first launch and a random number. This page explains how to have those records deleted, and what happens to everything else.
What you can delete yourself
Your save file. Uninstalling Everhex, or clearing its data in your device settings, removes your game progress and everything in it from your device.
Advertising data. Ads in Everhex are served by Google AdMob and its partners (Unity Ads, Meta Audience Network, AppLovin, Pangle). Reset or delete your advertising ID in your device settings (Android: Settings → Privacy → Ads; iOS: Settings → Privacy & Security → Tracking, and Apple Advertising). Data those networks already hold is managed through their own account controls, not by us.
How to ask us to delete your server records
- Open Everhex and go to Settings. At the bottom is a row named Install ID with a copy button.
- Email support@klaracode.dev with the subject Everhex data deletion and paste the Install ID.
- Your backup on our server is found from the same Install ID, so you do not need anything else. If you have the recovery key that Settings shows, you can include it instead.
We delete the records within 30 days and reply to confirm. If you have already uninstalled the app and no longer have the Install ID, tell us the approximate install date and your country; we will delete what we can match and tell you what we could not.
What is deleted
- Launch records (install identifier, app version, platform, days since install, run count).
- Performance records (launch time, frame rate, memory use, ad timings, device model and OS version).
- Leaderboard entries (your display name, your scores with their sector and mode, and the run summaries sent from the end-of-run card), if you joined it.
- Runs you shared to our Discord server: the public posts in #everhex-scores and our record of which run was shared, from which install, and when.
- Your backup on our server (the game makes it automatically on Google Play and the App Store, and when you press Back Up).
Without a request, these are deleted automatically: launch and performance records twelve months after they are recorded, a backup twelve months after it was last updated, leaderboard entries twelve months after the game was last started, and the record of shared runs after twelve months.
What is kept, and why
- Purchase records (item, price, currency, purchase token, install identifier, date) are kept for as long as accounting, tax and refund-dispute rules require — typically seven years in Australia — and are then deleted. They are held by Google Play or Apple as the merchant of record as well.
- A Play Games backup (Google Play only) is held in your Google account, not by us; delete it through that account. A Steam Cloud copy is managed through Steam.
- Aggregate statistics that contain no identifier (for example, daily install counts) are not personal data and are kept.
Questions
Anything unclear? Write to support@klaracode.dev. The full policy is at klaracode.dev/everhex-privacy (Google Play), klaracode.dev/everhex-privacy-ios (App Store) and klaracode.dev/everhex-privacy-steam (Steam).